Frequently Asked Questions
What is Instaclean?
Instaclean is a tech-powered marketplace that facilitates instant connection between people in need of cleaning services (customers) and verified cleaning service providers who offer professional cleaning services.
How can I request a cleaning service?
You can request a cleaning service by selecting your preferred service on the services page
What happens if an item is damaged while the service provider was cleaning my space?
There is insurance coverage for damages caused by any service provider during service delivery. Please take a moment to review our Terms of Service for more details.
Can I trust a service provider from Instaclean?
Yes, you can. All Instaclean service providers are verified and vetted according to industry and regulatory standards. However, you are advised to safeguard your valuables at all times.
How do I know how much a service delivery would cost?
We will let you know the cost of the delivery in real time, as you provide us with details of the service to be delivered.
As a service provider, Can I get connected to customers if I am not a verified service provider?
A service provider would not be connected to customers until verification and training has been completed.
As a service provider, How often would I be connected to a customer?
As a verified service provider, you would be connected to customers once a request is made within your selected area of operation.
As a service provider, How would I get paid for my services?
Payment would be disbursed into the bank account provided by the service provider.
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